Use case – Simplifying hybrid working in banking : “Facile helps to succeed at scale” – BNP Paribas Fortis case by Procos Group

The future of work is hybrid, and BNP Paribas Fortis has understood that since well before the COVID pandemic. Their brand new office building at their headquarters in Brussels, Montagne du Parc, hosts 4,100 workplaces for over 8,000 employees. We sat down with BNP Paribas Fortis’ Marianne Kremer and application lead Kevin Huart, to discuss how they collaborated with PROCOS Group to smoothen the transition to hybrid working using the Facile app.


BNP Paribas Fortis was a frontrunner in the shift to hybrid working, starting with a pilot programme back in 2008. “At that time working from home was possible, but rather difficult,” says Marianne. From 2013 they deployed new ways of working at their Brussels headquarters. “We worked in different waves,” explains Marianne “We started with a sharing ratio of 1.15, then 1.07, then 0.9, then 0.8, then 0.7. Each wave was an opportunity to introduce, repeat and fine-tune our change management.”

The COVID lockdowns showed that working from home in an efficient way was possible and can enhance work/ life balance. We knew that most people would like to keep a part of that once life returned to normal again,” says Marianne. As the pandemic started to lift in March 2022, BNP Paribas Fortis decided to evolve with a 50% presence on-site and 50% telework (…) Download our PDF to learn more ! 

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