The traditional office is evolving. In today’s hybrid work environment, employees are no longer coming to a workplace just to do their job. They seek connection, recognition, and experiences that make their work meaningful. ISS Group’s recent Spaces that Thrive whitepaper, based on insights from nearly 11,000 employees across 15 countries, sheds light on the factors that truly motivate people to come to the office.
Why employees still value the office
When asked what makes the office worth the commute, employees consistently mention the same themes: the chance to connect with colleagues, to structure their day, to break away from the home environment, and to feel seen by their managers. These human factors are what keep the workplace relevant, even in an era where remote work is common.
Hybrid work: freedom with boundaries
The research shows that hybrid working is here to stay, but not without limits. Most employees thrive when they can combine a few days at home with time in the office. Too much remote work often leads to disconnection; too much office time risks losing flexibility. Striking that balance is where facility leaders can make a real difference.
What makes a workplace attractive
Employees no longer come to the office just for equipment or internet speed. They want spaces that support focus, but also places where they can recharge, collaborate, or simply enjoy a quality coffee break. The most attractive workplaces are those that blend comfort with inspiration, offering an experience that makes the commute worthwhile.
From buildings to experiences
For facility managers, the message is clear: the workplace has evolved into a service ecosystem. It is about more than walls and desks: it is about creating environments that support productivity, well-being, and connection. That means thinking in terms of experiences, integrating digital services, putting sustainability on the agenda, and listening closely to employee feedback.
The opportunity ahead
Designing workplaces that thrive is not just about keeping up with employee expectations. It is also about shaping stronger cultures, improving engagement, and driving long-term business performance. Organizations that succeed will not only attract people back to the office but will also create spaces where employees feel they truly belong.
Discover the full insights and practical recommendations: be.issworld.com
